Administrator Business Central

Smarter is a management company responsible for defining the overall strategy of investment activities and ensuring optimal management and development strategies for each business unit within the group. The main areas of activity and focus of our company include the international fintech community SFORS (https://sfors.com), the brokerage company Statok (https://statok.global), and the product company Pine Software (https://pinesoftware.com.cy)

We’re looking for a motivated Administrator Business Central to join our team, support users, and grow their expertise in Microsoft Dynamics 365 Business Central. This role is perfect for someone eager to learn, take on new challenges, and deepen their skills in ERP administration.

Responsibilities

• Business Central user support: incident analysis, identifying root causes, handling non-standard requests, and training users on key system scenarios.

• Consultant / business analyst role: identifying user needs, collecting and clarifying requirements, analyzing the need for modifications or improvements, proposing better solutions, and supporting users with system setup and optimization.

• Account and access management: creating and optimizing permission sets, security groups, and configuring access policies according to business needs.

• Environment administration (sandbox, test, production): controlling access compliance, coordinating environment updates, and creating new environments when needed (for testing or demonstrations).

• System configuration: maintaining and updating directories, system parameters, journals, job queue settings, batch processes, document numbering, etc.

• Process setup and optimization: analyzing current workflows, configuring the system based on business needs, and improving the user experience.

• Release management participation: planning updates, coordinating with developers and testers, pre-testing in sandbox, and creating checklists for post-upgrade validation.

• System stability and performance monitoring: regular log analysis, identifying bottlenecks, and participating in performance improvement initiatives.

• Integration setup (OData, API, Entra ID): connecting external services, creating integration templates, controlling API security, managing OAuth2 apps and permission scopes.

• Technical documentation: preparing regulations, checklists, instruction templates, documenting configuration changes, and maintaining audit records.

• Testing and acceptance of changes: organizing functional testing, validating critical scenarios, and participating in User Acceptance Testing with users.

• Coordination with internal teams: cooperation with developers, analysts, accountants, and IT teams; participating in weekly sync meetings; initiating technical improvements and automation.

• Incident and request management: working with Jira / Service Desk, classifying tickets, prioritizing tasks, controlling deadlines, reporting, and giving status updates.

• 2+ years of experience with Microsoft Dynamics 365 Business Central (user management, permission sets, Job Queue, environments).

• Strong understanding of ERP structure, modules, workflows, and cross-module dependencies.

• Experience in incident analysis and user support (Jira/Service Desk).

• Knowledge of API, OData, Entra ID, OAuth2 and participation in integration setup.

• Solid understanding of security: permission sets, access control, logs, audits.

• Experience creating documentation, checklists, release procedures, and change logs.

• Strong analytical and communication skills; ability to explain technical topics simply.

• Proactive approach to process improvements, automation, and standardization.

• Ability to work independently, switch between tasks, and support multiple environments.

Company offers

• Care from Day One – medical insurance immediately upon starting work, including dental care, massage and professional psychological support because your well-being matters

• Work-Life Balance – 21 days of paid vacation + 30 days of sick leave, so you can recover without unnecessary stress

• Investment in your energy – partial reimbursement for any sports  activities that empowers you.

• Growth – partial coverage for English or Ukrainian language courses + a fixed budget for professional development. Choose what suits you best!

• Knowledge Library – books in the office and access to the Kuka online library to learn, grow, and find inspiration.

• Office of the Future – work at Unit City, where everything is designed for productivity, even during power outages. 

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Join the Smarter team, where your talents and aspirations will be recognized! We offer a dynamic work environment, opportunities for professional growth, and support at every step of your career path. Start your journey to success with us—apply today and take the first step towards your bright future!

Smarter is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Please note that only shortlisted candidates will be contacted. Thank you for considering Smarter as your next career move!!